4.8
out of 5
Based on 47 verified reviews from Plano homeowners
Real reviews from homeowners in Stonebriar, Grayhawk, Starwood, and across Plano, TX
Verified experiences from local homeowners across Plano, TX.
“After the March storm swept through our Stonebriar neighborhood, I contacted three contractors. Only one showed up the same day, thoroughly documented everything for our insurance claim with photos and measurements, and had the entire roof replaced before the next round of rain. Start to finish, it was exactly how a contractor should operate.”
“Our 2001-built home in Grayhawk was well overdue for a full replacement. The crew arrived at 7am and had our entire 2,400 sq ft roof torn off and replaced by 4pm the same day. They ran a magnet through the yard afterward and picked up every nail. USAA covered the majority of it — the contractor knew exactly how to work the claim.”
“We purchased a home on Legacy Drive and wanted a pre-purchase roof inspection before closing. The inspector produced a thorough written report with photos and uncovered two areas of hidden moisture damage the seller had not disclosed. Worth every penny of the $250 fee — it gave us real negotiating leverage.”
“An active leak developed in our Starwood home during a January cold snap. I called at 8am and a crew had a tarp down and a temporary repair completed within four hours. The permanent fix was scheduled and completed within the week. No interior damage resulted. Fast, professional, and fair pricing.”
“I contacted four contractors before finding one that showed up on time and honored the original written quote. The others tried to inflate the price after work had started. This crew was professional from the initial estimate through final cleanup. The roof looks great and the process was completely stress-free.”
“The insurance claim process was significantly smoother than I expected. They knew exactly what adjusters look for and made sure everything was properly documented. Scheduling did take about two weeks, but given the volume of damage across Frisco after that storm, that felt reasonable. Quality of the finished work was excellent.”
Average ratings across 47 Plano homeowner reviews.
Help other Plano homeowners by sharing your experience with a local roofing contractor. Your review helps neighbors avoid storm chasers and find reliable contractors.
After major hail storms hit Plano and Collin County, dozens of out-of-town “storm chaser” contractors flood the area. Many have no local presence, no verifiable reviews, and disappear after collecting large deposits. Verified reviews from local Plano homeowners are your best protection against hiring an unreliable contractor.
When reading roofing reviews, pay close attention to response time — legitimate local contractors can typically respond within hours after a storm, not days. Insurance claim experience matters enormously in Collin County; look for reviewers who mention the contractor helping navigate the adjuster process. Strong reviews also highlight thorough cleanup — a roof with scattered nails left in the yard is a sign of a rushed crew. Finally, look for mention of warranty follow-through: did the contractor respond when issues arose months later?
Red flag reviews to watch for: complaints about contractors collecting a large deposit then going unreachable, anyone offering to “waive your deductible” (illegal in Texas), high-pressure sales tactics on the same day as the storm, or contractors who won't provide a written, itemized estimate. If a company has no verifiable local reviews, that alone is reason to look elsewhere.
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