Gas smell near water heater? Evacuate immediately — call 911. Do not call a plumber first.

24/7 Emergency Plumbing Service

Emergency Plumbing Repair in Montreal, QC

Burst pipes, flooding, sewer backups, and no-hot-water emergencies require immediate licensed response. Montreal plumbers with 24/7 emergency dispatch are available right now.

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Plumbing Emergency Situations

Not every plumbing problem is an emergency — but these situations require immediate action:

Burst Pipe / Active Flooding

Critical

A burst pipe can discharge 100+ gallons per minute. In Montreal's slab-on-grade homes, water intrusion under a foundation causes serious structural damage within hours. Every minute counts.

What to Do

Shut off your main water supply valve immediately (usually near the meter or in a utility closet). Then call a licensed emergency plumber. While waiting: move valuables, place towels at doorways, and do NOT use electrical outlets in flooded areas.

No Hot Water

Urgent

Loss of hot water indicates a failed water heater, pilot light outage (gas units), tripped breaker (electric units), or a failed heating element. In Montreal's hard water zone, sediment buildup is a leading cause of sudden water heater failure.

What to Do

For gas water heaters: check the pilot light. If it will not relight, call a plumber — do not attempt to force relight if you smell gas. For electric units: check the circuit breaker first. If the breaker is fine and there is still no hot water, call a licensed plumber for same-day diagnosis.

Sewer Backup / Sewage Overflow

Critical

Raw sewage backup into your home is a health emergency. Sewage contains harmful bacteria and pathogens. Do not use any drains or toilets until the backup is cleared. Montreal's older neighborhoods with clay sewer lines and tree root intrusion are most at risk.

What to Do

Do not use any plumbing fixtures (toilets, sinks, showers). Call a licensed emergency plumber with a sewer camera and hydro-jet. Keep children and pets away from affected areas. Do not attempt DIY remediation — sewage exposure requires professional cleanup.

Gas Smell Near Water Heater

Evacuate Immediately

A gas odor near your water heater or gas appliances indicates a potential gas leak — one of the most dangerous household emergencies. Do not confuse this with a plumbing call: this is a 911 situation first.

What to Do

DO NOT turn lights or switches on or off. Leave all doors open as you exit. Once outside and away from the building, call 911 and your gas utility (Atmos Energy in Texas: 1-866-322-8667). Do not re-enter until cleared by emergency services. Only after 911 clears the building should you call a plumber.

What Happens When You Call for Emergency Plumbing Service

1

Shut Off the Water Supply

For burst pipes or active flooding, locate and close your main water shutoff valve immediately. This stops the flow and limits damage. Know where your shutoff is before an emergency occurs — usually near the meter at the front of the property.

2

Call for Emergency Plumbing Dispatch

Contact a licensed Montreal plumber with 24/7 emergency service. Have your home's water heater type, pipe material (copper, PEX, galvanized), and a description of the issue ready. This speeds diagnosis on arrival.

3

Document the Damage

Take photos and video of all visible water damage before any cleanup begins. This documentation is critical for homeowner insurance claims. Do not clean up standing water until you have photographic evidence.

4

Minimize Interior Damage While Waiting

Move valuables and furniture away from standing water. Place towels at doorways to limit spread. Do not use electrical outlets or appliances in wet areas. Open windows if safe to promote air circulation.

5

Plumber Arrives and Diagnoses

A licensed plumber will diagnose the failure — burst pipe, water heater failure, sewer backup, or drain blockage. Many emergency repairs can be completed on the same visit. For sewer backups, a camera inspection identifies the root cause before hydro-jetting.

Emergency Plumbing Pricing in Montreal

Emergency plumbing service in Montreal typically involves:

Emergency Trip Charge
$150–$300
After-hours / weekend surcharge on top of standard rates
Diagnostic Fee
$75–$150
Applied to repair cost on most calls
Common Repairs
$200–$800
Burst pipe, water heater, sewer blockage

Prices vary by contractor and time of call. Ask for the total trip charge and diagnostic fee before the technician arrives to avoid surprises.

Emergency Plumbing Safety FAQs

What should I do first when a pipe bursts in my Montreal home?
Shut off your main water supply valve immediately — this stops the flow and limits damage. The main valve is usually near your water meter at the front of the property or inside a utility closet. After shutting off water, call a licensed emergency plumber. Document the damage with photos before any cleanup.
My toilets are backing up with sewage — what should I do?
Stop using all plumbing fixtures immediately — running water will worsen the backup. Call a licensed emergency plumber with a sewer camera and hydro-jet. Keep children and pets away from affected areas. Do not attempt to plunge or use chemical drain cleaners for a sewer backup — this can spread contamination. A plumber will camera the line to identify root intrusion, blockage, or pipe collapse.
My water heater stopped working — is this a plumbing emergency?
A no-hot-water situation is urgent but usually not a 911 emergency. For electric units: check your circuit breaker first. For gas units: check the pilot light — but if you smell gas, evacuate and call 911. If no gas smell and the pilot won’t relight, call a licensed plumber for same-day service. In Montreal's hard water zone, water heater failure often results from sediment buildup and is best addressed by full replacement if the unit is over 8 years old.

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